Sales Questions
What attracted you to this position in retail sales?
It represents the money owed to a business by its customers for goods or services delivered on credit. It is important because it affects company cash flow, liquidity
How would you approach a customer who seems hesitant to make a purchase?
Company's receivables based on the length of time an invoice has been outstanding (30 days overdue, 90 days or 60 days).
Can you describe a time when you provided excellent customer service?
Discuss your strategy for refreshing displays while maintaining brand consistency
Can you give an example how did you upsold a product to a customer?
I stay informed about relevant regulations (GAAP, IFRS). Best practices include maintaining accurate records, documenting transactions tho
What is your experience with Point of Sales systems?
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How do you stay informed about the product you sell
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Visual Merchandising principles
Understand Colour Theory, balance, contrast and focal points
Types of displays
Knowledge of different display types (e.g. Wall Displays, end caps, interactive displays)
Seasonal and Promotional Displays
Techniques for creating seasonal or promotional display that attract attention
What strategies would you use to keep motivated in sales environement?
Streamline the invoicing process, offer discounts for early payments, set clear payment terms, review credit policies, use reminders & follow ups
If you ever dealt with a situation where you did not meet sales goals, how did you handle it?
Listen Carefully to the customer, investigate the issue, communicate the findings, work collaborately with the customer
How do you handle difficult customers?
Quickbooks, Sage and Xero
Describe a time when you have to work as a part of team? how did it go?
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How do you prioritize yours tasks when footfall in store is high?
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What do you think is important quality for being a successful salesperson?
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Customer Experience
How product display can influence customer behaviour and enhance shopping experience
Product and placement strategies
Best practices for placing products to maximize visibility and sales
Digital and Interactive Merchandising
Use of technology in displays such as Kiosks or augmented reality
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